Keeps logging out

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Fiddyxo
Newbie
Posts: 6
Joined: Tue Oct 29, 2019 10:34 pm
Great Britain

Re: Keeps logging out

Post by Fiddyxo »

I use international jurisdiction as I'm in the UK and there isn't an option for that.
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SupportTeam
Support team member
Posts: 64
Joined: Wed Mar 20, 2019 2:04 am
Location: Kyiv, Ukraine
Contact:
Ukraine

Re: Keeps logging out

Post by SupportTeam »

Hi Fiddyxo, rafateleco1981

We are not able to reproduce the defect you mentioned even using real Samsung S10+ hardware (factory reset was applied before the test).
Unfortunately, the only way to figure out the issue is to analyze the bug report.
We will continue investigation once you share Bug report from your device
Last edited by SupportTeam on Mon Jan 03, 2022 7:29 pm, edited 2 times in total.
rafateleco1981
Newbie
Posts: 4
Joined: Fri Oct 09, 2020 12:16 pm
Spain

Re: Keeps logging out

Post by rafateleco1981 »

SupportTeam wrote: Wed Dec 29, 2021 2:02 pm rafateleco1981,

Do you use "International jurisdiction" or "Spain jurisdiction" in order to make login to Betfair exchange?
We have tested international one. Could you try to use it as well?
I use International one. With and without using VPN. Voth with same problem.
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