Search found 69 matches

by SupportTeam
Thu Jun 16, 2022 4:40 pm
Forum: BetOnDroid software discussion
Topic: Force closing on Google 6
Replies: 1
Views: 43
Ukraine

Re: Force closing on Google 6

It sounds like application crash. Please provide more details

What is "Google 6"?
What the phone/tablet you are using?
What the Android version on your phone?
Please confirm how stable the issue? Does it happen sometimes or always?
Do you use latest BetOnDroid version v.3.1.4?
by SupportTeam
Tue Feb 22, 2022 12:46 am
Forum: BetOnDroid software discussion
Topic: Keeps logging out
Replies: 15
Views: 1824
Ukraine

Re: Keeps logging out

viki88 wrote: Mon Feb 21, 2022 9:14 pm Same problem using Vivo android phone... Everytime I open any other app and come back to bet on droid have to log in again.... When is new updates coming?
What is your Android version? 11?
by SupportTeam
Wed Feb 16, 2022 6:45 am
Forum: Feature requests
Topic: Balance Graph Display
Replies: 14
Views: 1222
Ukraine

Re: Balance Graph Display

WhyLose.com wrote: Sun Feb 13, 2022 8:27 am Any news please? Will you update here when it's fixed?
We are planning to release new update till the end of the February, 2022. Fix you requested will be included there
by SupportTeam
Thu Feb 10, 2022 5:51 pm
Forum: Feature requests
Topic: Balance Graph Display
Replies: 14
Views: 1222
Ukraine

Re: Balance Graph Display

We were able to reproduce the issue. Thank you for reporting. Will fix that as soon as possible
by SupportTeam
Thu Feb 10, 2022 5:31 pm
Forum: Feature requests
Topic: Balance Graph Display
Replies: 14
Views: 1222
Ukraine

Re: Balance Graph Display

This issue seems to be fixed a long time ago. Please confirm BetOnDroid app version you use
by SupportTeam
Tue Jan 11, 2022 5:59 am
Forum: Feature requests
Topic: Lay to 0 liability feature
Replies: 2
Views: 500
Ukraine

Re: Lay to 0 liability feature

Hi the current green up feature allows 50/50 proportion only by default.
Once we release offside bets placement (this winter) we are goting to implemet green up customization feature.
Thanks!
by SupportTeam
Thu Dec 30, 2021 5:42 pm
Forum: BetOnDroid software discussion
Topic: Keeps logging out
Replies: 15
Views: 1824
Ukraine

Re: Keeps logging out

Hi Fiddyxo, rafateleco1981 We are not able to reproduce the defect you mentioned even using real Samsung S10+ hardware (factory reset was applied before the test). Unfortunately, the only way to figure out the issue is to analyze the bug report. We will continue investigation once you share Bug repo...
by SupportTeam
Wed Dec 29, 2021 2:02 pm
Forum: BetOnDroid software discussion
Topic: Keeps logging out
Replies: 15
Views: 1824
Ukraine

Re: Keeps logging out

rafateleco1981,

Do you use "International jurisdiction" or "Spain jurisdiction" in order to make login to Betfair exchange?
We have tested international one. Could you try to use it as well?
by SupportTeam
Wed Dec 29, 2021 3:09 am
Forum: BetOnDroid software discussion
Topic: Keeps logging out
Replies: 15
Views: 1824
Ukraine

Re: Keeps logging out

rafateleco1981 wrote: Tue Dec 28, 2021 8:44 pm Samsung S10+.
Android 11
We tested Samsung S10+ (Android 11) phone during about two hours. Before the test we have made phone's factory reset.
BetOnDroid works stable on that platform. No unexpected logout actions were faced.
It looks like the issue is related to your phone's environment
by SupportTeam
Tue Dec 28, 2021 11:52 pm
Forum: Bug reports
Topic: Translation fixes put here
Replies: 1
Views: 610
Ukraine

Translation fixes put here

If you have found wrong translation with your native language please add it to this thread. We will fix it as soon as possible