Issue: Subscription Failed to Activate After Payment
Posted: Mon Dec 15, 2025 6:29 pm
If you see the message below after completing your subscription payment, it means that your payment was successful, but your local network environment blocked the subscription activation request for some reasons
In this case, please try making one more payment. Follow these steps (in order of priority) to resolve the issue:
If your next payment succeeds, please also email support@betondroid.com, and we will refund your earlier failed activation payment.
Thank you for your patience and understanding.
In this case, please try making one more payment. Follow these steps (in order of priority) to resolve the issue:
- Disable any VPN, ad blocker, or other network-filtering tools on your phone that might interfere with the connection
- If you are using Wi-Fi, switch to 4G/5G mobile data, or vice versa
- Change your Internet provider, if possible
- Connect to a different Wi-Fi network
If your next payment succeeds, please also email support@betondroid.com, and we will refund your earlier failed activation payment.
Thank you for your patience and understanding.