Betondroid subscription expired or not available

Reports bugs here
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PaulB007
Newbie
Posts: 4
Joined: Tue Jun 30, 2020 8:47 am
Great Britain

Betondroid subscription expired or not available

Post by PaulB007 »

Just activated a new subscription

It says it is activated when I go to the subscription page.

But when I try to go to an event it says my subscription has expired and it then gets stuck and I have to force stop the application.

Tried rebooting phone but still getting same problem

Using Huwawai P40 pro

PaulB007
Newbie
Posts: 4
Joined: Tue Jun 30, 2020 8:47 am
Great Britain

Re: Betondroid subscription expired or not available

Post by PaulB007 »

Found a work around by logging in on my old Samsung phone which then seems to make it work on my Huawei.

So this problem could be specific to the huwawai p40

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SupportTeam
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Posts: 38
Joined: Wed Mar 20, 2019 2:04 am
Location: Kyiv, Ukraine
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Re: Betondroid subscription expired or not available

Post by SupportTeam »

Is this issue stable reproducible with Huawei P40? I dont think that the issue could be solved using workaround you presented. Probably the issue just has not stable reproduction rate.
Could you please try to share screenshot with error message?

happygooner1
Newbie
Posts: 3
Joined: Sat Jun 20, 2020 11:34 am
Great Britain

Re: Betondroid subscription expired or not available

Post by happygooner1 »

I had the same problem yesterday and using Oneplus 7T so it's nothing to do with the Huawei or Samsung that I can see.

Mine just sort of disappeared after much persistence of logging in over and over again, turning phone off and on.

PaulB007
Newbie
Posts: 4
Joined: Tue Jun 30, 2020 8:47 am
Great Britain

Re: Betondroid subscription expired or not available

Post by PaulB007 »

I will see what happens when I renew again in a couple of weeks and send some screen shots.

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