Search found 48 matches

by SupportTeam
Tue Jul 07, 2020 2:44 pm
Forum: Bug reports
Topic: No activation email
Replies: 1
Views: 1277
Ukraine

Re: No activation email

You don't need to wait reply for a days. Usually you should get automatic reply during several minutes.
Please try again or use different mail provider. You can use any email address (even not from your Betfair account)
by SupportTeam
Tue Jun 30, 2020 1:28 pm
Forum: Bug reports
Topic: Betondroid subscription expired or not available
Replies: 8
Views: 3820
Ukraine

Re: Betondroid subscription expired or not available

Is this issue stable reproducible with Huawei P40? I dont think that the issue could be solved using workaround you presented. Probably the issue just has not stable reproduction rate.
Could you please try to share screenshot with error message?
by SupportTeam
Sun Jun 21, 2020 6:17 pm
Forum: F.A.Q
Topic: Insufficient funds message
Replies: 3
Views: 14164
Ukraine

Re: Insufficient funds message

Strictly speaking the new Betfair API release is more complicated than you think. So it requires more efforts to create hot fix.
But an answer to your question is "Yes", we are going to release BetOnDroid hot fix as soon as possible
by SupportTeam
Sun Jun 21, 2020 5:45 pm
Forum: Bug reports
Topic: Invalid Profit Ratio
Replies: 11
Views: 5071
Ukraine

Re: Invalid Profit Ratio

Thank you to all of you for your reports! This was really helpful. INVALID_PROFIT_RATIO Issue currently confirmed on our side. That issue was explicitly introduced by new Betfair API release at June 19th, 2020. Betfair suddenly has released that new API version in order to prevent minimum bet abuse....
by SupportTeam
Sat Jun 20, 2020 12:00 am
Forum: Feature requests
Topic: Wanting a faster version of BetonDroid, let me know price
Replies: 0
Views: 1244
Ukraine

Wanting a faster version of BetonDroid, let me know price

Hi, is there a way you can make a faster version of BetonDroid that can make inplay bets almost instantly. I only use BetonDroid for courtsiding, so hence I only really use back and lay on inplay markets. Currently with a 5 second betfair delay, it takes around 6.08 seconds from pressing a button t...
by SupportTeam
Fri Jun 19, 2020 11:41 pm
Forum: Bug reports
Topic: Invalid Profit Ratio
Replies: 11
Views: 5071
Ukraine

Re: Invalid Profit Ratio

It is very hard to make decision on such few inputs.. Did you mean that you have seen invalid profit ratio in bet confirmation screen or you have noticed mistake once bet was put on market? Your hedge bet type was LAY or BACK? It shows up all the time or just one time only? Is it easy to reproduce? ...
by SupportTeam
Tue May 19, 2020 2:28 pm
Forum: Bug reports
Topic: Bug - "bet size cannot be accepted"
Replies: 13
Views: 16267
Ukraine

Re: Bug - "bet size cannot be accepted"

We have found root cause of this defect.
Hot fix release is planning for this week.
by SupportTeam
Sun Mar 29, 2020 8:55 pm
Forum: Feature requests
Topic: One Click Fixed Liability Betting
Replies: 1
Views: 3716
Ukraine

Re: One Click Fixed Liability Betting

Sure you can

Go to the bet size settings and tap "Liability" tab

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by SupportTeam
Mon Feb 24, 2020 11:59 am
Forum: Bug reports
Topic: Goal line
Replies: 3
Views: 9669
Ukraine

Re: Goal line

Yes, that feature is in the backlog.
by SupportTeam
Mon Feb 24, 2020 1:17 am
Forum: Bug reports
Topic: Goal line
Replies: 3
Views: 9669
Ukraine

Re: Goal line

This is a known issue. BetOnDroid currently doesnt support Handicap betting.
Could you please confirm that you are accessing Goals market through the "Search" function? Because you should not see Handicap markets if you reached your event from start page.

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